Legal

Privacy policy

Last updated 30 July 2026

1. Who we are

Broker2Me is a trading name of Broker 2 Me Marketing Corp, 1701 Ponce De Leon Blvd, Suite 206, Coral Gables, FL 33134. We are the controller of the personal information described here.

2. What we collect

• Your account. Name, email address, phone number if you give one, and which organisation or team you belong to.
• Your bookings. The property address, what the county record says about it, the services you chose, the price, and the date and time of the shoot.
• What we shoot. The photographs, video and virtual tours produced for your listing, and the link to the gallery we deliver them in.
• Payment. Handled by our payment processor. We never see or store your full card number.

We do not sell your personal information, and we do not share it for advertising.

3. The property lookup

When you type a listing address we query the Miami Dade County Property Appraiser, a free public record service, to read the square footage, beds, baths and lot size. That query contains the address you typed. It does not contain your name, your email or anything about your account.

4. Calendars

Booking a shoot writes an event to your photographer's Google Calendar and invites you, so the appointment is in your own calendar rather than only in ours. Cancelling removes it.

We also read our photographers' calendars to work out when they are genuinely free. That read includes event titles, so that a shoot typed straight into a calendar without going through this system can still be recognised as a shoot rather than showing up as a mystery block. Entries that are not shoots are identified and discarded within that request and are never stored. This applies to our own staff's calendars, not to yours.

5. Who processes data for us

• Vercel — hosting
• Neon — the database, hosted in the United States
• Clerk — accounts, sign in and session security
• Google — calendars, and Drive for delivering your gallery
• Resend — sending booking and delivery email
• Matterport — hosting virtual tours where you have booked one
• Stripe — payments, once card payment is enabled

6. A note on turnaround

Every delivery time quoted on this site is in business days, counted from the day after the shoot. Weekends and public holidays do not count. The public pages state the plain number for readability; this is what it means.

7. How long we keep things

Photographs, video and tours are kept for about 12 months. Please download and keep your own copy. We hold files for about a year, and we cannot promise they are still here after that.

Booking records and invoices are kept for as long as we are required to keep business and tax records. Account details are kept while your account is open, and removed on request afterwards.

8. Your choices

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete your account. Write to hello@blankdm.com and we will deal with it within thirty days.

Deleting your account does not retract images already published on a listing or the MLS by you or your brokerage, and it does not remove records we have to keep for tax purposes.

9. Cookies

We use cookies to keep you signed in and to keep your session secure. There are no advertising or tracking cookies on this site.

10. Security

Data is encrypted in transit. Sign in is handled by Clerk rather than by us storing passwords. Every account is scoped to its own organisation, so one team's logins cannot read another team's shoots.

11. Children

This is a service for licensed real estate professionals and is not directed at children.

12. Changes

If this policy changes materially we will say so on this page and update the date at the top.

13. Contact

Privacy questions go to hello@blankdm.com.

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